The Most Underused Phrase That Should Be Used:

Today I was on the phone with a receptionist.  The phone call was to simply give her my address so she could mail me something. So, I gave her my address.

Within 30 seconds after hanging up the phone, the receptionist called me back.  She was confused.  She kept asking me to repeat my address and kept questioning why part of the address was different in her computer.  I explained that we moved, etc.  I then slowly repeated my address to her so she could type it in- 4 times.

This woman just couldn’t get over the fact that my address was different in her computer.  With lessening patience I finally snapped at her and said, “Come on lady, this isn’t that hard!  There was a typo on your computer! Why is that so hard to understand?” And then with attitude I sloowwwlyyyyy repeated my address for the 5th time.

After I hung up the phone I immediately felt God convicting my heart.  Oh shucks- now I have to do something I don’t want to do…. Apologize for the woman’s stupidity… No, scratch that again. Apologize for my rudeness.

So, there I went- dialed her back up again….”Hi this is me again, I wanted to apologize for being rude to you.”  The words were hard to get off my tongue.  The receptionist  started going on again on how she couldn’t get over how my address was different initially in the computer but did say she understood my frustration.

I am normally what I would describe a pretty nice person-normally sarcasm or rude remarks don’t typically fly from my mouth to people I don’t know.  Unfortunately my family does get the brunt of a lot of flaming tongue syndrome.  There are, however, times where I lose my cool with someone of the public.  That moment is an example of those moments.  Other moments are seen when I am very hungry and a restaurant doesn’t have the food I want.

“I’m sorry.” – The phrase that is hardly heard in life.

How often do see grown men and women going around apologizing?

Romans 4:7,8 Davis says, “Blessed are they whose transgressions are forgiven, whose sins are covered.  Blessed is the man whose son in the Lord will never count against him.”

People could argue that in this world the phrases “thank you” or ” I love you” is underused, but those phrases are easy to say. “I’m sorry ” is not. In order for a person to say, “I’m sorry,” that person has to swallow a huge spit ball of guilt and humility and humble him or herself first.

But the complex, yet simple act, the simple 2 words combined, opens up blessings for not only the person being apologized to but for the person apologizing. The room to change and repent is opened up instead of stifled

1 John 1:9 says, “If we confess our sins, he is faithful and just and will forgive us our sins and purify us from all unrighteousness.”

Apologizing not only sets us free from guilt but sets the other person free from whatever baggage your words just threw into them.  In my simple story above, maybe that woman was going to go home thinking she really was stupid for not understanding the address change.  Maybe that scenario would play over and over in her kind until she believed she couldn’t do anything smart.  My simple apology not only set me free from the guilt of the situation, but set her free from possibly believing a lie about herself.

Apologizing is not something people wake up in the morning excited to do- but it needs to be done if you want to experience true freedom.  Can you allow the words, “I’m sorry” to roll off your tongue ?

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